Privacy Policy

Welcome to Assisting Hands Naples. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit www.assistinghandsnaples.com (“Website”). By using our Website, you consent to the practices described in this policy.

1. Information We Collect

We collect information to improve our services, respond to inquiries, and provide a better user experience.

Automatically Collected Data

When you visit our Website, our servers may automatically collect:

  • IP address
  • Device type and browser information
  • Referral pages and time spent on the site
  • Website navigation activity

This data helps us analyze trends, improve site functionality, and enhance user experience.

Personal Information You Provide

We collect personally identifiable information (PII) when voluntarily submitted through forms, service requests, or other interactions. This may include:

  • Name, email, and phone number
  • Mailing address and location details
  • Service preferences or inquiries
  • Any other information provided in communication with us

2. How We Use Your Information

  • We use collected information to:
  • Provide and enhance our services
  • Respond to inquiries and appointment requests
  • Personalize content and user experience
  • Improve website functionality and security
  • Comply with legal and regulatory obligations
  • We do not sell or rent personal data to third parties.

3. Cookies & Tracking Technologies

We use cookies and similar tracking tools to enhance your experience. Cookies allow us to:

  • Remember your preferences for future visits
  • Analyze website traffic and optimize performance
  • Ensure security and fraud prevention

You can manage or disable cookies via your browser settings. However, some site features may not function properly without them.

4. Information Sharing & Disclosure

We may share your information with:

  • Service providers who assist in website hosting, payment processing, and customer support.
  • Legal authorities if required by law, court orders, or regulatory compliance.

We do not share personal information for marketing purposes without your consent.

5. Security Measures

We implement industry-standard security protocols to protect your information. However, no system is completely secure. We encourage users to take precautions when sharing sensitive information online.

6. SMS Text Messaging & Opt-Out Policy

By providing your phone number, you consent to receive SMS messages related to:

  • Appointment reminders
  • Service updates
  • Promotional offers and important notifications

How to Opt Out

You can opt out of SMS messages at any time by:

  • Replying “STOP” to any text message.
  • Calling us at (239) 593-4873 to request removal.

After opting out, you will no longer receive SMS messages from us. Standard message and data rates may apply.

For further assistance, you may contact us by calling (239) 593-4873

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from minors. If you believe we have received information from a child under 13, please contact us for removal.

8. Third-Party Links

Our Website may include links to third-party websites. We are not responsible for their content, security, or privacy policies. We encourage users to review third-party privacy practices before engaging with their content.

9. Your Rights & Choices

  • You have the right to:
  • Opt-out of email and SMS marketing
  • Update or correct your information
  • Request deletion of your personal data
  • To exercise your rights, please contact us at (239) 593-4873

10. International Data Transfers

If you access our Website from outside the United States, your data may be transferred to servers located in the U.S. By using our Website, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. Continued use of our Website implies acceptance of any modifications.

12. Contact Us

For questions about this Privacy Policy, please contact us at:
(239) 593-4873
10641 Airport-Pulling Rd N Suite #26, Naples, FL 34109